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“WE
ARE AN EQUAL OPPORTUNITY EMPLOYER”
Scheduler/Operations Assistants
Duties include, but are not limited to
the following:
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General office
tasks - answering phones, faxing,
filing, and e-mailing.
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Handling
customer’s maintenance requests and
interpreting customer’s needs.
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Inputting
customer information and requests
into company’s database to produce
Work Orders.
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Scheduling
customer’s Work Orders and
dispatching company’s field
personnel in accordance with
customer’s timeline.
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Creating daily
job scheduling reports.
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Follow-up with
clients to update them on job status
and verify satisfaction of work
performed.
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Provide support
to field workers/technicians in
relation to jobs to be scheduled and
those jobs already in progress.
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Maintain
interaction with and support field
workers/technicians and customers as
is necessary through completion of
each job.
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Maintain and
update customer information files.
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Collect and sort
necessary supporting documents for
purposes of invoicing. Assist in
compiling invoices to submit for
approval by management.
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Dispatch vendors
as appropriate; assist in sourcing
new vendors/suppliers; assist in
obtaining and submitting all
supporting documents for new
vendors/suppliers; and assist in
maintaining vendor/supplier
database.
Requirements:
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Will be mature,
upbeat, and sharp with outstanding
communication (verbal and written)
skills.
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Must be able to
organize and prioritize multiple
daily tasks.
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Must be
self-motivated and detail oriented.
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Will be
dependable and flexible.
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Has the ability
to read and interpret documents.
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Must have
Customer Service skills.
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Construction
related knowledge/experience is a
plus, but not required.
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Will have strong
computer and typing skills.
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Must have
excellent interpersonal skills and
be a team player.
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